| Washer won't fill at all — no water enters |
⚠️ Possible |
Clogged mesh filter, closed faucet, kinked inlet hose |
Check mesh filter FIRST — clean it, then retest |
| Fills very slowly |
⚠️ Possible |
Partially clogged mesh filter, low water pressure, kinked hose |
Clean mesh filter; check pressure at other taps |
| Washer fills continuously and overflows |
✅ Very likely |
Valve stuck open (limescale, failed spring), pressure switch fault, control board fault |
Turn off water supply — if water still enters, valve is stuck |
| Water enters the drum even when the washer is off |
✅ Yes — replace |
Valve solenoid failed, diaphragm leaking |
Turn off water supply; if water enters when off, valve has failed |
| Fills then stops, but drum is empty |
⚠️ Possible |
Siphoning drain hose (water drains as fast as it fills), pressure switch fault |
Check drain hose depth (max 4 in / 10 cm) |
| No water enters but solenoid hums |
✅ Very likely |
Valve coil energised but valve stuck closed (limescale or failed spring) |
Clean or replace valve |
| No water enters and no hum |
❌ Unlikely — no signal |
Control board not sending power, wiring fault, timer fault |
Test voltage at valve terminals during fill |
| Fills with wrong temperature (hot when cold selected) |
✅ Likely |
Hot/cold inlet hoses reversed, or one side of dual valve failed |
Check hose connections first, then valve |
| Error code indicating fill fault (LG IE, Samsung 4C/4E, Bosch E01, Whirlpool F8E1) |
⚠️ Possible |
Mesh filter, faucet, hose, or valve — in that order |
Clean mesh filter first; check faucet; then valve |
| Error code indicating overflow (LG FE, Samsung E1/overfill, Bosch E01) |
✅ Very likely |
Valve stuck open, pressure switch fault, control board fault |
test valve |
| Water on floor near back of washer during fill |
⚠️ Possible |
Loose inlet hose connection, damaged valve inlet, failed mesh filter housing |
Check hose connection first; then valve |
| Valve leaked after previous replacement |
⚠️ Possible |
Wrong valve fitted, cross-threaded connection, missing mesh filter |
Verify valve part number and thread engagement |
| Washer fills fine but stops mid-cycle |
❌ Unlikely to be valve |
Drain fault, pressure switch, control board |
See Stopping Mid-Cycle page |
| Washer fills fine but won't spin |
❌ Not the valve |
Drain fault, door lock, motor |
See Not Spinning page |
| No water at any tap in the house |
❌ Not the valve |
Water supply outage |
Check other taps before diagnosing the valve |