Available now
Samsung washer not draining, leaking, not spinning, flashing an error code or making noise? Our trained technicians arrive with Suitable parts already on the van and fix it in your home — usually on the first visit. EcoBubble, AddWash, QuickDrive, FlexWash and every other model.
Free inspection Calls answered 24/7 Independent repair service
Your Samsung washer showing a code on the display? Here are the most common ones — and what they actually mean. Call us and we'll fix the cause, not just the code.
The washer waits for water and doesn't get it within the expected time, so it stops and shows 4E.
Water stays in the drum after the cycle and the washer stops, flashing 5E.
The washer can't distribute the load during the spin and stops to protect itself.
Water level has exceeded the safe maximum.
The door isn't sealing properly or the door lock isn't engaging, so the washer refuses to start.
The washer can't correctly read the water level inside the drum.
The motor isn't running or is running at the wrong speed, so the cycle stalls.
The motor is running hotter than its safe limit, so the washer shuts down to protect it.
The mains voltage is outside the safe range, so the washer shuts down to protect itself.
SE (internal communication error), 6E (temperature sensor), 1E (water level sensor), and any other code flashing on your Samsung display — we test each one properly and find the root cause.
Didn't find your error code? Call 054 400 6384 — tell us the code and we'll identify the cause in minutes.
Pick the symptom closest to your situation. Each one links to a dedicated page with detailed causes and repair information.
Standing water in the drum after the cycle? We clear the pump filter, check the hose and repair the pump — same visit.
Learn moreWater on the laundry floor? We trace the source — door gasket, inlet valve, hoses or pump — and seal it properly.
Learn moreClothes coming out soaking? We repair the door lock, worn belt or motor — and restore full spin power.
Learn moreBanging, grinding or squealing? We replace worn bearings and shock absorbers and remove foreign objects causing the noise.
Learn moreNo response when you press power? We check the supply, control board, door lock and wiring — and get it running again.
Learn moreWasher waiting for water and refusing to start? We clean the valve filter, check pressure and repair the inlet valve.
Learn moreMusty odour from the drum? We deep-clean filters, hoses and the drum — and show you how to prevent it coming back.
Learn moreWash comes out cold and water never warms? Heating element or temperature sensor — we test and replace with Suitable parts.
Learn moreDoor stuck after the cycle? Door lock or control board — we open it safely without damaging the door, then fix the cause.
Learn moreWhether your washer is the latest release or an older generation, our technicians are trained on that specific platform.
Model not listed? Call us — we repair every Samsung washing machine sold in Saudi Arabia.
Because a Samsung washer isn't just any washer. Its electronics are advanced and its control boards are sensitive. We've been working on them daily.
No waiting rooms, no hauling your machine across town, no surprise invoices.
Tell us your Samsung model and the problem — or the error code you're seeing.
Our technician inspects the washer at your home, identifies the fault and quotes before starting any work.
Most repairs are completed on the spot with Suitable parts.
Our technicians cover Dammam, Al Khobar and Dhahran.
Everything customers in Dammam ask us before booking a Samsung repair.
Error 4E means the washer isn't filling with water within the expected time. Common causes: a closed water tap, a kinked or blocked inlet hose, a clogged inlet valve filter, or a failed inlet valve itself. We fix it — usually in 30 to 60 minutes.
Error 5E/5E2 means the washer isn't draining. The cause is usually a clogged drain pump filter, a kinked or blocked drain hose, or a failed drain pump. We clear the filter and repair the pump on the first visit.
Error UE means an unbalanced load. Causes include too small or too large a load, an unlevel machine, unadjusted feet, or clothes clumped on one side. It often needs no repair — but if the code repeats, the balance sensor or motor is usually at fault.
Yes. We repair every Samsung model: EcoBubble, AddWash, QuickDrive, FlexWash, WA (top load), WF (front load), WD (washer-dryer), and the Digital Inverter series. Suitable parts only.
In most of Dammam, Al Khobar and Dhahran we arrive.
Free diagnosis.