C01
No water supply
Washer won't fill with water (C-series — front-load models).
Common causes: water tap closed, inlet hose kinked or frozen, or the water supply filter is clogged.
Available now
Hitachi Washing Machine Repair in Dammam
Hitachi washer showing C01, C02, C04, F01, or an F2–F11 code, not draining, leaking or not spinning? Our trained technicians specialise in Hitachi's Japanese-engineered technologies — Beat Wash, Niagara Wash, Waterfall Wash, Steam & Hygiene, Inverter Motor and HomeWhiz. Suitable parts.
- Home visits by appointment
- All C, F and A codes decoded
Free inspection Calls answered 24/7 Independent repair service
Hitachi-specialist technicians · Parts already on the van
Every Hitachi Washing Machine Error Code, Decoded
Hitachi washers display error codes in two main formats depending on the model series. C-Series codes (C01, C02, C04, C42) apply to front-load and washer-dryer models. A/F-Series codes (A1, A01, F1, F01, F2–F11) apply to top-load and some front-load models — and often indicate main board or sensor faults.
C02
Water not draining
Washer won't drain, leaving water standing in the drum.
Common causes: clogged drain pump filter, kinked drain hose, or a faulty drain pump.
C04
Unable to spin
Washer won't spin, and clothes come out soaked.
Common causes: an unbalanced load, or the machine sitting on an uneven surface.
C42
Software update failed
The washer's software update did not complete successfully.
Important: avoid using extension cords or multi-socket adapters during the update process — power interruptions can damage the board.
F00
Internal component fault
An internal malfunction causing abnormal vibration.
Requires: professional diagnosis on-site. Do not attempt to disassemble the washer yourself.
A1
A01
F1
F01
A01
F1
F01
Main board / water level sensor fault
A problem with the main control board or water level sensor. The washer may not fill or drain correctly.
Requires: inspection of the main board, sensor and wiring.
F2
F02
F02
Main board / dry unit fault
A problem with the main board or the drying unit (on washer-dryer models).
Requires: inspection of the drying unit and the main control board.
F3
F03
F03
Main board / temperature sensor fault
A problem with the main board or the thermistor (temperature sensor).
Requires: inspection of the sensor, board and wiring.
F5
F05
F05
Temperature sensor fault
The thermistor (temperature sensor) has failed, so the washer may not heat water correctly.
Fix: replacement of the thermistor with a genuine Hitachi part.
F6
F06
F06
Main board / drain valve fault
A problem with the main board or the drain valve.
Requires: inspection of the drain valve and the main board.
F7
F07
F07
Main board fault
The main control board has failed.
Fix: replacement of the main control board with a genuine Hitachi part — a job that requires A trained technician.
F8
F08
F08
Main board / drive component fault
A problem with the main board or drive components (motor, belt, etc.).
Requires: comprehensive inspection of the motor, belt and control board.
F10
FP
FP
Bath water pump fault
A problem with the bath water pump used for the hot water intake operation.
Requires: inspection of the pump and its associated water lines.
F11
Fb
Fb
Main board fault
The main control board has failed. Hitachi uses this code (F11/Fb) interchangeably depending on the model series, but the meaning is the same: a main board fault.
Important: note the error code that appears, the model, and the situation in which it appeared.
Didn't find your error code? Call 054 400 6384 — tell us the code and we'll identify the cause in minutes.
We're Trained on Hitachi's Advanced Technologies
Hitachi washers carry exclusive Japanese-engineered technologies that demand specialist technicians — and that's exactly what we are.
Beat Wash (ビート洗浄)
Hitachi's Beat Wash uses a unique 'Beat Wing' paddle design that vibrates clothes up and down while circulating high-concentration detergent liquid through a pump, showering it onto garments like a shower. This enables powerful cleaning with less water. We diagnose and repair the beat wing mechanism, circulation pump and related components.
Niagara Wash (ナイアガラ洗浄)
Hitachi's Niagara Wash uses a high-concentration detergent liquid and a large-flow shower to clean clothes effectively while using less water. Combined with AI-powered wash adjustments, it delivers thorough cleaning. We service the water circulation system, shower nozzles and AI sensor components.
Waterfall Wash
Hitachi's Waterfall Wash technology washes clothes up to 50% faster while being up to 50% more gentle on fabrics. Water cascades from the top of the tub with a powerful action, reducing drum movements and shortening wash time. We repair water inlet valves, flow sensors and related components.
Steam & Hygiene Program
Hitachi's Steam & Hygiene Program releases steam from the bottom of the drum before the wash cycle begins, loosening stubborn stains and reducing allergens. We service steam generators, water lines and heating elements.
Inverter Motor
Hitachi's Inverter motor provides powerful, quiet and energy-efficient operation. We diagnose and repair motor control modules and replace faulty inverter boards.
Easy Iron Technology
Hitachi's Easy Iron Technology optimizes water levels, temperatures, spinning cycles and steam to reduce creases in laundry, saving time on ironing. We diagnose and recalibrate the sensors and control board that manage this system.
HomeWhiz Connectivity
Hitachi's HomeWhiz app allows you to control and monitor your washer remotely. We diagnose and repair connectivity issues, Wi-Fi module faults and control board problems affecting the HomeWhiz system.
Auto Self Clean
Hitachi's Auto Self Clean function automatically cleans the drum and lint filter during the next wash cycle, preventing mould and odour buildup. We service the self-clean water circulation system and related components.
Wind Iron (Washer-Dryer Models)
Hitachi's Wind Iron technology smooths out wrinkles using high-speed airflow. We service the airflow system, heating elements and related components. Available on washer-dryer models.
Hitachi Washer Faults We Fix Every Day
Pick the symptom closest to your situation. Each one links to a dedicated page with detailed causes and repair information.
Won't Drain (C02)
Standing water after the cycle. The most common cause is a clogged drain pump filter. We clean the filter, check the drain hose and replace the drain pump if needed.
Learn moreWon't Fill (C01)
Washer won't fill. Check whether the tap is open, the inlet hose is kinked or frozen, or the supply filter is clogged. We repair the water inlet valve and pressure switch.
Learn moreWon't Spin (C04)
Clothes coming out soaked. Often caused by an unbalanced load or the machine sitting on an uneven surface. We diagnose faulty lid switches, broken drive belts and motor coupling issues.
Learn moreDoor Cannot Be Opened
The door is locked and won't open. Common causes: water still in the drum, Child Lock being activated, or the washer being switched off before the door lock released. Run the Drain program, deactivate Child Lock, or press Power to release the lock.
Learn moreButtons Do Not Work
The control panel is unresponsive. This is often caused by Child Lock being activated. We diagnose and repair control board and panel issues.
Learn moreMaking Loud Noises
Banging, grinding or squealing during the spin. Common causes include worn drum bearings, unbalanced loads or worn shock absorbers. We diagnose and replace the specific worn component.
Learn moreBad Smell
Musty odours. We clean and replace mouldy door gaskets and address drainage issues causing bacteria buildup. Recommend regular Tub Clean cycles.
Learn moreStops Mid-Cycle
A cycle stalling at drain, a spin that never reaches speed, or a door that won't unlock. We diagnose the drain pump, filter, door lock assembly, pressure switch and motor control.
Learn moreToo Much Foam
Excessive suds in the washer due to using non-HE detergent or too much detergent. We recommend using only HE detergent and reducing the amount used. Persistent foam issues may indicate a drain or rinse cycle problem.
Learn moreEvery Hitachi Series and Model
Whether your washer is a modern BD-100XFVEM or a classic SF-220ZFV top-load, our technicians are trained on that specific platform.
- BD-D1054HVOS
- BD-D802HVOW
- BD-100XFVEM
- SF-220ZFV
- SF-160TCV
- LTL 12MVWOT
- LTL H3MVJWT
- C-Series Front Load
- A-Series Top Load
- F-Series
Model not listed? Call us — we repair every Hitachi washing machine sold in Saudi Arabia.
Why Choose Us
Why Hitachi Owners in Dammam, Al Khobar and Dhahran Trust Us
Because Hitachi is Japanese-engineered with Beat Wash, Niagara Wash and Inverter technologies. We've been working on them daily.
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Hitachi-trained techniciansSpecific expertise in Beat Wash, Niagara Wash, Waterfall Wash and Inverter motor systems.
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Suitable Hitachi parts on the vanWe carry what we need — main boards, drain pumps, sensors — so most repairs are completed on the first visit.
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Free inspectionWe diagnose the fault at your home and explain the fix.
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Warranty-backed repairs
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Calls 24/7 · Visits Sat–Thu 8 AM–11 PM, Fri 2 PM–11 PMBecause a Hitachi washer never breaks at a convenient time.
Four Simple Steps to a Working Hitachi Washer
No waiting rooms, no hauling your machine across town, no surprise invoices.
Call or Book Online
Tell us your Hitachi model and the error code or symptom you're seeing.
Our Hitachi-trained technician inspects the washer at your home and gives you before starting any work.
Repair Completed On-Site
Most repairs are completed on the spot with suitable Hitachi parts — main boards, drain pumps, sensors and Beat Wash components.
Your Satisfaction
Hitachi Repair Near You
Our technicians cover Dammam, Al Khobar and Dhahran.
- Dammam
- Al Khobar
- Dhahran
Hitachi Washing Machine Repair — Common Questions
Everything customers in Dammam ask us before booking a Hitachi repair.
What does error code C01 mean on a Hitachi washing machine?
Error C01 on Hitachi front-load washers means the washer won't fill with water. Check whether the water tap is open, the inlet hose is kinked or frozen, or the water supply filter is clogged.
What does error code C02 mean on a Hitachi washer?
Error C02 means the washer won't drain. Typically caused by a clogged drain pump filter, a kinked drain hose, or a faulty drain pump. See all Hitachi error codes.
What does error code C04 mean on a Hitachi washer?
Error C04 means the washer won't spin. Usually caused by an unbalanced load or the machine sitting on an uneven surface.
What does error code C42 mean on a Hitachi washer?
Error C42 means the washer's software update failed. Avoid using extension cords or multi-socket adapters during the update process — power interruptions can damage the board.
What does error code F01 mean on a Hitachi washer?
Codes A1 / A01 / F1 / F01 indicate a problem with the main control board or the water level sensor. The washer may not fill or drain correctly. Requires specialist diagnosis. See all error codes.
What do error codes F5, F7 or F11 mean on a Hitachi washer?
F5 / F05 means the thermistor (temperature sensor) has failed — the washer may not heat water correctly. F7 / F07 means the main control board has failed. F11 / Fb also indicates a main board fault. All require replacement with a genuine Hitachi part.
Do you repair all Hitachi washer models?
Yes. We repair every Hitachi model: BD-D1054HVOS, BD-D802HVOW, BD-100XFVEM, SF-220ZFV, SF-160TCV, LTL 12MVWOT, LTL H3MVJWT, and any other model sold in the Kingdom.
Book a Hitachi Repair
Hitachi Washer Broken? Don't Wait — Call Now.
Free diagnosis.
- Specialists in Beat Wash & Niagara Wash
- Warranty-backed repairs
Call us 24/7
054 400 6384