LG Trained Technicians
Trained technicians trained on LG's Inverter Direct Drive motors, AI DD fabric detection, TurboWash 360 and ThinQ Smart Diagnosis. We fix OE, IE, UE, LE and dE error codes usually on the first visit.
Free inspection Calls answered 24/7 Independent repair service
Every technician who touches an LG machine in your home has been trained on its specific systems.
Recognise your error code? Each one points to a specific fault — and we know exactly where to look first.
Washer won't fill with water, or fills too slowly. The cycle may stop with a beeping sound before washing even begins.
Washer won't drain. Water remains standing in the drum after the cycle, or the machine stops mid-cycle.
Washer stops during the spin cycle and can't complete it. Often triggered by a single heavy item or an unlevel machine.
The motor is overloaded, locked or has detected an unexpected current draw. The cycle stops and the drum won't turn.
The washer door won't lock or close properly. The cycle can't start, or the door remains locked after the cycle.
The machine was interrupted by a power cut during the cycle. Usually easily resolved by restarting.
The washer has detected freezing conditions. Water in the inlet, drum or drain lines may have frozen.
The child lock feature is active and all controls are disabled. This is not a fault — it can be disabled by holding the Child Lock button.
The temperature sensor (thermistor) is reading outside its expected range, or has failed entirely.
Seeing a different code? Call us at 054 400 6384 and read it out — we'll tell you what it means and give you a price on the spot.
LG washers aren't generic appliances. They use unique technologies that require specific training to diagnose and repair correctly.
LG's Direct Drive motor eliminates belts and pulleys, using fewer moving parts for quieter operation and greater durability. We know how to diagnose and service it.
AI DD uses deep learning to detect the weight and softness of each load, then automatically selects the optimal wash motion. When AI DD misreads fabrics or fails, we diagnose and recalibrate it.
Smart Sensor DiagnosticsWe repair clogged nozzles, faulty spray arms and related components that reduce cleaning effectiveness.
40-Minute Cycle SystemLG's ThinQ app and Smart Diagnosis feature help troubleshoot issues remotely. We can interpret Smart Diagnosis data, fix Wi-Fi pairing problems, and repair the physical fault the app identifies.
Wi-Fi & App RepairLG's steam cycles reduce allergens and wrinkles using a built-in steam generator. We service steam generators, water feed lines and related components when the steam cycle fails.
Allergen Reduction SystemLG control boards manage every sensor, motor and valve. When a board fails, the washer shows errors or won't respond. We repair at board level where possible, or replace with suitable LG parts.
Board-Level RepairBeyond error codes, these are the specific LG faults our technicians fix most often.
Water left standing after the cycle — usually the drain pump filter, a kinked drain hose, or a failed pump. We diagnose and fix on the spot.
Learn moreWater on the floor — usually a worn door gasket, a loose inlet connection, or a cracked tub. We trace the leak and seal it properly.
Learn moreClothes coming out soaked. We repair faulty door lock switches, drive issues and motor coupling problems specific to LG's Direct Drive system.
Learn moreBanging, grinding or squealing — often worn drum bearings or foreign objects in the drum. We replace bearings and shock absorbers on LG machines.
Learn moreMusty odours from the drum or door — usually mould in the door gasket or a drainage issue. We clean or replace the gasket and treat the drainage system.
Learn moreThe ThinQ app won't pair or the connection drops. We diagnose Wi-Fi module issues and control board faults that affect connectivity.
Learn moreFour steps. No waiting rooms, no hauling your machine anywhere, no surprise invoices.
Tell us your LG model and the error code or symptom. We confirm your city and give you an arrival window.
Our LG-trained technician diagnoses the fault and gives you a clear quote. Diagnosis is free.
Most LG repairs are completed on the spot.
Home visits by appointment. No travel fees anywhere in Dammam, Al Khobar and Dhahran.
LG washers are engineered differently — and repairing them requires the right training, tools, and parts. Here's what makes us different.
LG is one of the brands we specialise in — but it isn't the only one. Here are the other major brands we repair every day.
The things LG owners ask us most often before booking a repair.
There is no charge if you decide not to proceed.
OE means the washer is not draining. The most common causes are a clogged drain pump filter, a kinked or blocked drain hose, or a failed drain pump. We diagnose the exact cause and repair it — usually on the same visit.
In most cases yes. LG's Inverter Direct Drive motors are built to last, and the majority of LG faults we see are in the drain pump, door seal or control board — all repairable for a fraction of a new machine. If a repair costs less than 50% of a replacement, we recommend repairing.
Yes. We diagnose and repair LG ThinQ Wi-Fi module problems, app pairing failures and control board issues that affect connectivity.
Tell us your LG model and the error code or symptom.